All Questions

I see online appraisal services that ask for photos. Is this reliable, or do I need an in-person visit?

My appraisal lists cut, color, clarity, and carat, but I do not understand what the grades mean or whether they are good. How do I read them?

I have a box of old jewelry from my grandmother and I do not know if it is real gold and diamonds or costume. How do I find out what it is worth?

I have an appraisal for my ring. If it is lost, will the insurer pay the full appraised value?

When I shop for moissanite I see terms like color grade VVS, 'forever brilliant,' and different brands. I do not know what matters. What should I actually compa...

I have a moissanite engagement ring and I want to buy a matching wedding band. Should I get a moissanite band, or go with something plain gold?

I see a 925 stamp on almost every silver piece online, but I do not know what it tells me. Is it a guarantee of quality, and why is it not just pure silver?

I love my 925 silver ring but after wearing it for a day my finger turns black underneath. It washes off but it looks awful. Is this normal, and how do I preven...

My silver necklace has gone black and dull in spots after sitting in a drawer for a year. I tried a jewelry cloth but it did not help. How do I restore it witho...

I see 925 silver priced from $10 to $200 for similar-looking rings. Is silver just a cheap metal, or can it be a real investment?